Harum Reviews

So... harum.io was okay overall. The service worked fine, but I did feel like the communication could’ve been clearer. A few replies were short, so I had to follow up just to figure out what was supposed to happen next. It wasn’t a bad experience, just kind of average for me. I think it would be a lot better if the updates were more detailed and easier to understand.

I wasn’t thrilled with the warehouse storage setup. I only needed to change my space for a short time, which apparently is a wildly complicated request. Everything felt rigid and slow to adjust. Support did respond, so there’s that, but they didn’t really offer anything that helped my situation. I wouldn’t use them again.

They weren’t able to source what I asked for, which was disappointing. Not sure how to explain it, but I just expected the process to go a bit smoother.

It’s okay overall, but the navigation is confusing. I kept tapping around trying to figure out where things were, and it felt like some genius decided to hide everything in the least obvious places.

When my order arrived, the box looked like it had been through a rough trip. It was crushed by the time I got it, which was disappointing to see when I opened the delivery.

The item showed up fine but the packaging seemed a little off and I’m not completely convinced it’s authentic.

I reached out to harum.io support because I had a question about my order. They did get back to me and the reply was actually useful but it took longer than I thought it would.

I wouldn’t say the experience was bad since they answered what I needed. It just felt a little slow and I was kind of stuck waiting around for an update.
Overall it was fine. Not amazing not terrible. I’d probably use them again but I do hope their customer service gets a bit quicker

I liked that there were a few different shipping carriers to pick from at checkout. The prices weren’t all the same, but nothing too crazy, and my order showed up without any issues. So yeah, it worked out.

I was hoping the photo verification would give me more confidence, but it didn’t help much. Even after looking at the photos, I still felt unsure. For something that’s supposed to build trust, it felt underwhelming.

I’ve been using harum for a little while now, it’s been dependable overall. There were a couple of small delays here and there, which was a bit annoying at first, but to be fair, nothing major or deal-breaking. Support wasn’t the fastest when I reached out, though they did get back to me and sorted things out, so I can’t really complain too much. I’d give it 4 stars because it does what I need and works well, just with a little room to improve...

I used harum.io when I was already feeling mentally drained, so I really appreciated that the pricing was laid out clearly before moving forward. I didn’t have to dig through pages or contact support just to figure out what it would cost. There was one small fee that I had to read twice to fully understand, which was a little annoying in the moment, but overall it felt fair and upfront. I’d give it 5 stars if that part was explained a bit better.

I was able to find what I needed and the site itself was fine to use, but the shipping fee really caught me off guard. It ended up making the whole order feel a lot less worth it. i’d expect some kind of credit or adjustment for a delivery charge that high. I might shop here again, but only if the shipping cost is lower or they offer something to make up for it.

I had to follow up with them twice before I got my refund, it was more hassle than it should’ve been.

I used harum.io to order a few things from Korea, and the actual buying process was fine. The part that got frustrating was the customs handling. It felt confusing and slow, and when I reached out for updates, I kind of felt brushed off instead of really helped. I had to ask more than once just to understand what was going on. My package did eventually arrive, but I ended up paying extra fees I wasn’t really prepared for. Maybe the info was there and I missed it, but it definitely didn’t feel clear to me. Not the worst experience, but it wasn’t as smooth as I hoped

Harum did go through the items and sent photos, which I appreciated and found helpful. That said, the inspection felt basic overall. A few small flaws weren’t pointed out, so I was expecting a bit more attention to detail. It wasn’t a bad service, but for the value, I think it could’ve been a little more thorough

I used harum.io the other day while I was already half-distracted making coffee, and the payment part went smoothly. The steps were clear enough, and it didn’t feel like one of those checkout processes that takes forever for no reason. I did get a little confused on the confirmation screen for a minute, but it ended up working fine. I’d probably give it 5 stars if it felt just slightly faster, but overall it was a good experience.

I’m still waiting for my package, and the tracking has been saying the exact same thing all week. How is it not moving at all after this many days? I get that delays happen, but a little update would be nice, wouldn’t it?

I’m a little confused because I received the wrong items, and they weren’t what I ordered at all. Not sure how the mix-up happened, but it was disappointing.

I’m getting frustrated because I still haven’t received my refund. I don’t like having money tied up when I’m not getting what I paid for, and at this point it feels like I’m the one losing out. I just want this sorted and my money back.

It did what I needed it to do, so I can’t really complain too much, but it was definitely slower than I expected and I found myself waiting around a bit longer than I would’ve liked, so overall it worked fine, just not exactly fast